When arranging a tow in Ireland, having the right paperwork speeds up the process and prevents disputes. Operators need assurance that the person requesting the service is allowed to move the vehicle.

Key documents

Photo identification such as a driving licence proves who you are. Proof of ownership—the vehicle logbook or insurance certificate—shows you have authority over the car. If someone else is handling the tow for you, a signed letter or email authorisation helps. Many companies also ask for a contact number and destination address.

If your car is financed or leased, check whether the agreement restricts towing. Some lenders require notification before transporting the vehicle.

Real example

A tourist in Galway lost their wallet and needed a tow after a tyre blowout. Without ID or insurance details, the provider required Garda confirmation before moving the car, adding an hour to the wait. Having digital copies stored online would have avoided the delay.

Why it matters

Proper documentation protects both you and the towing company. It deters vehicle theft, speeds up insurance claims and ensures the tow can proceed without legal complications. Having everything ready also means the driver can focus on loading the vehicle rather than waiting for paperwork.

Practical tips

  • Keep digital photos of your logbook and insurance on your phone.
  • Store a spare ID in the glove box for emergencies like lost car keys.
  • Have your towing budget ready; some providers request card payment before dispatch.

Visit our Q&A index for more helpful answers.

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