Breakdown recovery usually means roadside assistance first, such as jump-starts, wheel changes, or basic checks, followed by towing if the vehicle cannot be repaired safely where it stopped.
What can be included?
Roadside help
Jump-starts, wheel changes, minor checks, or advice when the vehicle is safe to inspect.
Recovery tow
Transport to a garage, home, or safe location if the vehicle cannot continue.
Insurance route
Some Irish policies include breakdown cover, so check before paying out of pocket.
When recovery makes sense
Recovery is useful when you are not sure whether the fault is minor. The operator can assess the situation and move the vehicle if a safe roadside fix is not possible.
- Flat battery, tyre issue, or suspected minor fault.
- Vehicle stopped somewhere safe enough for assessment.
- You want the option of repair first and tow second.
When to request towing directly
If the car is in an unsafe location, has accident damage, cannot roll, is locked in park, or needs garage/dealer work, a tow may be the better first request. See towing vs breakdown recovery for a side-by-side comparison.
What to prepare
Have your location, vehicle registration, symptoms, destination, and any insurance or breakdown cover details ready. If towing becomes necessary, the documents checklist can help.
Get a tow quote before you commit.
Share pickup, destination, vehicle type, and access details so the request can be priced and routed clearly.
Request a tow