Support & onboarding

Contact & Support

Tow It is an on-demand towing platform. Most requests are handled online in minutes.

Need help with an existing request or a partnership? Choose the path below to reach the right team.

Drivers / Users

Help for drivers

If you're stranded, pricing and dispatch are handled online in minutes. Use support only for issues with an existing request.

Business

Business & partnerships

Fleet, scheduled movements, partnerships.

Send a message

We respond fastest when you submit a request through the platform. For account or partnership questions, use this form.

Tow It does not dispatch tow trucks by phone or email. For emergency towing, please request a tow through the platform.