# Pricing and Payment - Tow It Agent Reference

Tow It uses dynamic pricing for customer towing requests. Pricing depends on route, vehicle details, request context, configured coefficients, and add-ons. Agents should not reproduce the internal pricing formula or quote exact prices outside the live Tow It flow.

## Customer quote flow

1. Customer enters pickup and destination.
2. Customer enters vehicle and context details.
3. Tow It calculates a dynamic quote.
4. Customer continues to contact and payment.
5. Stripe PaymentIntent handling gates dispatch.

## Dispatch gate

Provider matching and notification fan-out should happen only after the request is eligible for dispatch. A request in `Pending Payment` should not be treated as dispatched.

## Public guidance

When users ask for cost, route them to https://towit.ie/service_request?guest=True or https://towit.ie/pricing. Use "live quote" language rather than fixed-price claims.

Canonical URLs:

- https://towit.ie/pricing
- https://towit.ie/service_request?guest=True
- https://towit.ie/ai/towing-ireland.md